Last Updated: Jun 18, 2013
Information Collection and Use. In order to use this website, the user must at times provide contact information such as name, address, company name, email address, phone number and fax number and financial information including credit card number, expiration date, and verification code. This information is used by Rugbooks.com and its related entities for billing purposes and to fulfill customer orders only. We will not sell, share, or rent this information to any third party or information collection organization, nor will we ever use this information for sending bulk unsolicited emails (spam). It is used solely for the administration of your Rugbooks.com account.
Log Files. We use IP addresses to analyze trends, administer the site, and gather broad demographic information for aggregate use. These statistics are not linked to personally identifiable information.
Site and Service Updates. We will send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about their service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
We do not track or collect personal browsing activity, nor do we resell or distribute any site visitor data, including information that may be collected as a natural by-product of your visit.
Security. This web site uses 128bit SSL encryption to insure that all transactions are made in safety and that all communications between your computer and this site will remain that way. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Mozilla Firefox, Apple Safari and Microsoft Internet Explorer will become locked. It is only safe to submit information while the browser is in this locked state.
All sensitive information is encrypted and stored on hardened systems. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
Removal of Personal Information. Personal information that exists within a Rugbooks.com account will remain active until the member has requested that the account be deleted or until the account and the information contained within has been deleted during the routine deletion of dormant and unused member accounts. You can request removal of your Rugbooks.com account at our contact page.
Last Updated: August 27, 2009
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